ClickFunnels Classic Status - Incident History

SendGrid Email Sending Issues

Thu, 18 Dec 2025 11:49:59 -0700

Dec 18, 11:49 MST
Resolved - Systems have remained stable and everything is operating as normal.

Dec 18, 08:00 MST
Monitoring - We are continuing to monitor the situation to ensure smooth functionality. However system email delivery (like password reset or .csv downloads) has been fully restored and messages are now starting to send as expected. You may still notice a delay as systems fully catch up.

As always, we recommend checking your spam or junk folder just in case, and marking any messages as "not spam" to ensure future delivery.

Dec 17, 21:29 MST
Identified - We have identified the issue and are working to restore service with SendGrid.

Dec 17, 19:42 MST
Update - We continue to work with SendGrid to resolve the issue.

Dec 17, 18:57 MST
Update - We are continuing to investigate the issue with SendGrid.

Dec 17, 18:33 MST
Update - We are continuing to investigate the issue with SendGrid.

Dec 17, 18:18 MST
Investigating - We are investigating email sending issues with SendGrid. It is currently impacting password resets, 2FA Emails, and other transactional emails.

Major AWS Outage

Mon, 20 Oct 2025 17:09:13 -0600

Oct 20, 17:09 MDT
Resolved - This incident has been resolved.

Oct 20, 12:38 MDT
Monitoring - Please be advised: A major AWS outage is currently impacting large parts of the internet, including ClickFunnels. This is an external issue affecting many services, and we’re monitoring it closely while we wait for AWS to restore full functionality.
You may experience delays receiving magic-link login emails and potential disruptions in other areas.
If you need assistance logging in, please email support@clickfunnels.com and we will do our best to support you.

Pageview Stats Offline

Thu, 24 Apr 2025 06:12:32 -0600

Apr 24, 06:12 MDT
Resolved - Data were processed

Apr 14, 16:11 MDT
Update - We continue to monitor the issue while pageviews are delayed.

Apr 14, 13:03 MDT
Update - We continue to monitor the issue while pageviews are delayed.

Apr 14, 10:45 MDT
Monitoring - We continue to monitor the issue while pageviews are delayed.

Apr 14, 10:18 MDT
Identified - The issue has been identified. Pageviews stats are delayed.

Apr 14, 10:02 MDT
Investigating - We are currently investigating an issue with pageview stats.

Application Returning Errors

Tue, 25 Mar 2025 10:43:17 -0600

Mar 25, 10:43 MDT
Resolved - This incident has been resolved.

Mar 25, 10:42 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Mar 25, 10:41 MDT
Identified - The issue has been identified and a fix is being implemented.

Mar 25, 10:39 MDT
Investigating - We are currently investigating this issue.

Issue with payment processing

Thu, 30 Jan 2025 07:49:22 -0700

Jan 30, 07:49 MST
Resolved - The issue has been fully resolved, we will continue to monitor and review the incident to ensure the root cause is addressed.

Jan 30, 07:45 MST
Monitoring - The issue has been resolved. We are continuing to monitor the system to ensure things remain stable.

Jan 30, 07:34 MST
Identified - We are experiencing a issue processing orders. We have identified the cause and are working to address it.

Unable to establish connection error

Thu, 03 Oct 2024 07:23:55 -0600

Oct 3, 07:23 MDT
Resolved - Stats are up to date and systems are working normally.

Oct 3, 06:40 MDT
Monitoring - We have reestablished our connection to the backend service. Stats are updating and will be delayed for a couple of hours.

Oct 3, 06:10 MDT
Update - We are still working on reestablish the connection to services, stats are currently 0.
No data has been lost.

Oct 3, 05:34 MDT
Update - We are continuing to work on reestablishing the connection to backend services. Stats are currently showing 0. No data has been lost.

Oct 3, 05:17 MDT
Update - We have implemented a workaround to get pages up. While we reestablish the connection to services, stats are currently 0. No data has been lost.

Oct 3, 04:53 MDT
Update - We are continuing to work on the fix.

Oct 3, 04:33 MDT
Identified - We have identified the underlying issue and are working a solution.

Oct 3, 04:21 MDT
Update - These pages continue to be operational.

Account Settings
app.clickfunnels.com/account/details/show
Contacts
app.clickfunnels.com/contact_profiles

Oct 3, 04:11 MDT
Investigating - We are investigating an issue causing app.clickfunnels.com to return `Unable to establish connection errors`.

Upload Image Processing Issue

Tue, 09 Jul 2024 07:06:51 -0600

Jul 9, 07:06 MDT
Resolved - We are pleased to inform you that the issue affecting the upload image processing system has been resolved.
Our team has implemented the necessary fixes, and the system is now functioning normally.

The issue was resolved, and the upload image processing system has been operating normally since.
We will continue to monitor the system closely to ensure continued stability and performance. If you encounter any further issues, please do not hesitate to contact our support team.

We apologize for any inconvenience this may have caused and appreciate your patience and understanding while we worked to resolve this issue.

Thank you for your understanding and support.

Jul 9, 06:53 MDT
Monitoring - We are pleased to inform you that the issue affecting the upload image processing system has been resolved. Our team has implemented the necessary fixes, and the system is now functioning normally.

Impact:

Users should no longer experience delays or interruptions when uploading and processing images.
All image upload tasks should complete successfully.
Actions Taken:

Our engineering team identified and corrected the problem within the upload image processing module.
We are monitoring the system to ensure that it is stable and performing as expected.

Jul 9, 05:14 MDT
Identified - We are currently experiencing issues specifically related to the upload image processing system. As a result, some users may encounter delays or interruptions when uploading and processing images. Our team has identified the affected area and is actively working to resolve the issue.

Impact:

Users may experience longer than usual processing times when uploading images.
Some image upload tasks may fail to complete successfully.

Jul 9, 05:00 MDT
Investigating - We are currently experiencing issues with our image processing system. As a result, some users may encounter delays or interruptions when processing images. Our team is actively investigating the root cause of the issue and working to resolve it as quickly as possible.

Application Load Issues

Wed, 26 Jun 2024 10:00:21 -0600

Jun 26, 10:00 MDT
Resolved - We mitigated a DDOS attack.

Jun 26, 09:48 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Jun 26, 08:56 MDT
Investigating - We are currently investigating a load issue.

Clickmail Service Degradation

Fri, 07 Jun 2024 05:34:48 -0600

Jun 7, 05:34 MDT
Resolved - This incident has been resolved.

Jun 6, 18:26 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Jun 6, 12:00 MDT
Investigating - We are currently investigating this issue.

DDOS attack

Wed, 13 Mar 2024 14:33:44 -0600

Mar 13, 14:33 MDT
Resolved - Although still under DDoS Attack, Our measures to mitigate the attack have been successful. We continue to monitor this attack, and react to changing threat vectors.

Mar 13, 08:15 MDT
Update - We are continuing to monitor for any further issues.

Mar 13, 07:50 MDT
Update - We are continuing to monitor for any further issues.

Mar 13, 07:50 MDT
Monitoring - Services are returning to normal. We've updated our WAF rules and are currently blocking traffic from high risk areas.

Mar 13, 07:31 MDT
Identified - 🛑 Status Update: March 13, 2024 🛑

We are currently experiencing a DDoS (Distributed Denial of Service) attack on our systems. This malicious activity is causing disruptions to our online services. Our team is actively working to mitigate the attack and restore normal operations as quickly as possible.

Upstream Service Provider

Sat, 04 Nov 2023 06:05:35 -0600

Nov 4, 06:05 MDT
Resolved - This incident has been resolved.

Nov 3, 07:31 MDT
Update - The incident with our upstream provider is still ongoing.

Nov 2, 20:20 MDT
Identified - Investigating - An upstream service provider is currently having issues. This is a reopening of a previous incident. Domains and Page Caches are impacted.

Nov 2, 20:19 MDT
Investigating - An upstream service provider is currently having issues. This is a reopening of a previous incident. Domains and Page Caches are impacted.

Upstream Service Provider

Thu, 02 Nov 2023 20:13:31 -0600

Nov 2, 20:13 MDT
Resolved - This incident has been resolved.

Nov 2, 20:10 MDT
Update - Our Upstream service provider is still experiencing issues, however their status is recovering. We continue to monitor.

Nov 2, 11:26 MDT
Update - The issue that our upstream service provider is experiencing is currently worsening as they troubleshoot it. "Clearing caches" is currently an issue. The symptoms you will see with this is funnel previews will not reflect latest changes.

Nov 2, 10:13 MDT
Identified - An upstream service provider is currently experiencing issues. This may cause a degraded performance in registering domains.

Web Server Migration

Thu, 27 Jul 2023 05:00:15 -0600

Jul 27, 05:00 MDT
Completed - The scheduled maintenance has been completed.

Jul 27, 04:32 MDT
Verifying - Migration is done. We are reviewing all services now.
Please contact support@clickfunnels.com if you find an issue on your funnel

Jul 27, 03:01 MDT
Update - Maintenance in progress. We will update you every 30 minutes from now. Expected migration time 2 hours.

Jul 27, 02:52 MDT
In progress - The team is ready to start the migration

Jul 26, 08:09 MDT
Scheduled - We are migrating our webservers during this period. As our caches clear and rebuild you may experience intermittent access.

Degraded performance

Tue, 13 Jun 2023 15:55:24 -0600

Jun 13, 15:55 MDT
Resolved - This incident has been resolved.

Jun 13, 14:11 MDT
Update - We are continuing to monitor for any further issues.

Jun 13, 13:23 MDT
Monitoring - We are monitoring the incident with our upstream provider.

Jun 13, 13:21 MDT
Identified - We are currently experiencing degraded performance due to an upstream service provider having tehcnical difficulties.

You may have difficulty logging in and uploading images and static assets.

System Test (Note: nothing is broken this is just a test)

Thu, 08 Jun 2023 13:30:44 -0600

Jun 8, 13:30 MDT
Resolved - This portion of the test is over

Jun 8, 13:30 MDT
Identified - This is the next step we would typically tke

Jun 8, 13:29 MDT
Investigating - We are conducting a test of how we respond to issues on our platform.
Please don't worry everything is fine we are just testing to improve our ability to respond should something happen.

SSL Certificate Service Upgrade

Tue, 30 May 2023 12:30:13 -0600

May 30, 12:30 MDT
Completed - The scheduled maintenance has been completed.

May 30, 12:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 30, 07:53 MDT
Scheduled - We are making some important updates to our ClickFunnels Classic software and wanted to inform you that we have scheduled a maintenance window for ClickFunnels Classic on Tuesday, May 30th at 2 PM ET/11 AM PT to upgrade our SSL certification service.

Although we expect there to be no software downtime, we will closely monitor the upgrade and we do have a roll back plan in place. Should there be any issues, the rollback could take up to 5 minutes.

Please note that all data saved on the platform will be safe and secure during the maintenance window, and will be accessible again as soon as the updates are complete.

Latency - Increased for app access.

Thu, 06 Apr 2023 08:59:53 -0600

Apr 6, 08:59 MDT
Resolved - This incident has been resolved.

Mar 28, 13:07 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Mar 28, 08:59 MDT
Investigating - We are currently investigating this issue.

Service Disruption

Mon, 27 Mar 2023 15:00:52 -0600

Mar 27, 15:00 MDT
Resolved - This incident has been resolved.

Mar 27, 14:32 MDT
Monitoring - We've identified the issue implemented a fix, and are monitoring the situation.

Mar 27, 14:27 MDT
Investigating - Service Disruption

We are currently experiencing a service disruption.

Our Platform Team is working to identify the root cause and implement a solution. Application users and their customers may be affected.

We will send an additional update in 20 minutes.

CF Classic downtime

Mon, 06 Mar 2023 15:41:44 -0700

Mar 6, 15:41 MST
Resolved - This incident has been resolved.

Mar 6, 15:32 MST
Update - We've Rolled our solution forward. The update is complete, and systems are coming back online. We are monitoring the situation.

Mar 6, 15:06 MST
Identified - We ran into an issue during a recent upgrade. We are working to resolve this issue.

CF 2.0 Upstream Service Provider issues

Tue, 03 Jan 2023 16:28:28 -0700

Jan 3, 16:28 MST
Resolved - This incident has been resolved.

Jan 3, 16:02 MST
Monitoring - The issue has been resolved. We are continuing to monitor the situation to ensure things remain stable.

Jan 3, 14:35 MST
Update - We are experiencing a domain outage and are currently working to resolve it with our domain provider. We do not have an ETA at this time, but are working on a resolution to be back up and running ASAP.

Jan 3, 14:17 MST
Identified - We are experiencing a domain outage and are currently working to resolve it with our domain provider. We do not have an ETA at this time, but are working on a resolution to be back up and running ASAP

Jan 3, 13:19 MST
Investigating - We are currently seeing issues with one of our upstream service providers. This may result in an elevated errors when accessing the ClickFunnels application.

Issue loading platform and pages on CF Classic

Fri, 25 Nov 2022 10:47:56 -0700

Nov 25, 10:47 MST
Resolved - All metrics are looking normal. Though we will continue to closely monitor the situation.

Nov 25, 10:03 MST
Monitoring - We have implemented a fix, things seem to be working smoothly again. Some users may see slightly degraded performance in the app for a few more minutes.

We are continuing to monitor the situation.

Nov 25, 09:56 MST
Identified - We have identified the cause & and are working on ensuring things come back up smoothly

Nov 25, 09:53 MST
Investigating - We are currently investigating an issue which is causing the application and user pages not to load.

Elevated Errors when submitting forms

Sat, 27 Aug 2022 18:14:47 -0600

Aug 27, 18:14 MDT
Resolved - This incident has been resolved

Aug 27, 18:07 MDT
Monitoring - Fix was applied, we are monitoring right now, but everything looks ok at the moment

Aug 27, 16:06 MDT
Identified - We identified a possible root cause and our engineers are working on a solution for this problem.

Aug 27, 15:11 MDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.

Domain Verification

Sun, 21 Aug 2022 08:11:37 -0600

Aug 21, 08:11 MDT
Resolved - This issue has been resolved

Aug 20, 12:52 MDT
Investigating - We are currently having issues with domain verification. Adding domains to CF1.0 is being impacted. Serving of pages and other editor functions are not impacted.

increased Or delayed background processing times

Sat, 09 Jul 2022 20:48:43 -0600

Jul 9, 20:48 MDT
Resolved - This incident has been resolved.

Jul 9, 20:17 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Jul 9, 14:28 MDT
Identified - We are currently seeing issues with one of our upstream service providers. This may result in batch processes getting delayed.

Jul 9, 14:25 MDT
Investigating - We are currently investigating this issue.

ClickFunnels MarketPlace/Cookbook Degraded Service

Fri, 01 Jul 2022 14:37:56 -0600

Jul 1, 14:37 MDT
Resolved - The root cause was identified and has been fixed. These systems are now functioning as normal

Jul 1, 13:48 MDT
Investigating - We are currently experiencing issues with the purchasing of Funnels from the ClickFunnels Marketplace. This issue also affects the users ability to use the Cookbook to create new Funnels. Users are advised to use the Classic Funnel builder in the app while we investigate.